An unpaid toll text? Validate it

The safe move

Skip the link. Check with the toll agency using a website or phone number you know is real.

+1 (555) 019-3306

Text Message
Today 9:41 AM

You have an unpaid toll.1 Pay now using this link to avoid a late fee3.toll-payment.example/pay2

What gives it away

  1. A bill you didn’t expect

    A text can pretend to come from a toll agency.

  2. A payment link in a text

    It can lead to a fake page that asks for your card or personal details.

  3. A penalty to rush you

    It pushes you to pay before you check.

Pretends to be
A toll agency
Arrives by
Texts
After
Your card details
Main source
Federal Trade Commission, Jan 17, 2025

What’s going on

A text may pretend to come from a toll agency. A payment link can lead to a fake page asking for your card or personal details.

If you already paid

  • Call the number on the back of your card right away and ask them to reverse the charge.
  • Check your toll account on the agency’s real website, not through the link in the text.

Report it

Forward the text to 7726 (SPAM), then file a complaint at ic3.gov with the number it came from and the link it listed.

Sources

  1. Federal Trade Commission, Jan 17, 2025
  2. FBI Internet Crime Complaint Center, “Smishing Scam Regarding Debt for Road Toll Services”, Apr 12, 2024
  3. Federal Trade Commission, “What To Do if You Were Scammed”

Get your protection now

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